Talk to Newbookclloud
Support
Fastest way to reach us. Include your property name and, if relevant, the module and reservation ID you are asking about.
support@newbookclloud.org
Response time: under 4 hours during business hours, next business day otherwise.
Commercial
For questions about custom modules, volume pricing, or hotel-group agreements.
marco@newbookclloud.org — Marco Bellandi, CEO
Response time: under 24 hours on business days.
Data protection
For GDPR access requests, DPA amendments or breach notifications.
dpo@newbookclloud.org — Data Protection Officer
Response time: 5 working days (statutory 30 days maximum).
Compliance
For Italian tax authority queries, SdI-related invoicing issues, or Guardia di Finanza requests.
compliance@newbookclloud.org
Postal address
Newbookclloud Retail S.r.l.
Via Cavour 47
00184 Roma, Italia
Phone: +39 06 4547 8291
Business hours: Monday to Friday, 09:00 to 18:00 CET.
Office visits by appointment only.